SUPPORT AND TECHNICAL TRAINING
The relationship with the client also depends on this, a fundamental element of our offer: our local technical support agents are the guarantee of the safety of your work. Training in the correct application methods is an integral part of the quality of our service. At our headquarters, made available to our current or potential clients, you will find a technical center and a training room where it is possible to explain or expand the potential of the product range and your skills. The user becomes familiar with the PALINAL product and learns to feel at home. We also offer the possibility of customised training courses at the client's headquarters.
An important opportunity for mutual improvement: We invest in training and technical assistance aimed at your professional growth with a work program that can be adapted according to your needs, knowing the product to consolidate your know-how and maximise performance. A dialogue with our users is always an opportunity for our growth.
COLORIMETRIC SUPPORT
Easy access (by phone, email or by message, photograph or WhatsApp video) allows the client to contact directly one of the most competent, equipped and performing colorimetric laboratories on the market. A multilingual specialist will provide immediate assistance using the most advanced tools in addition to consolidated professionalism. Whether you need to develop an innovative color effect or simply require assistance in the use of PALCOLORFINDER or the search for a new color, we as your partner are always ready to provide you prompt and practical answers. Our commitment is to provide same day solutions, and in any case no later than 24 hours. Even users of the SPECTROFIGHTER PRO system can find assistance here for any operational questions. For our clients, distributors and users, we organise professional color-focused courses.
Our references
- Mail: lab@palinal.com
- Tel: +39 0364 880496 +39 0364 880457
- Whatsapp: +39 340 1455207
COMMERCIAL ASSISTANCE
By size and choice we are a "dynamic" company. Our commercial assistance is primarily based on the continuity of commercial as well as personal relationships. A direct, fast and personal communication to create a shared line. A sincere relationship based on trust, transparency and respect. The flexibility of our company allows adapting our commercial policies to what the market trend imposes and that are jointly considered useful.
With talent you win games, but it is with teamwork and intelligence that you win championships.
(Michael Jordan)
